FAQ
1. What materials are your ascots and accessories made from ?
Our ascots and accessories are crafted from premium materials, including 100% genuine silk and high-quality polyester. We ensure every piece offers timeless elegance and long-lasting durability.
2. How do I care for my silk ascots ?
To maintain the pristine condition of your silk ascot, we recommend dry cleaning or gentle hand washing with cold water. Avoid machine drying to preserve the fabric’s delicate texture and sheen.
3. Can I order multiple sets ?
Yes, you can order as many sets as you like. Our limited editions make perfect gifts—simply choose your quantity at checkout.
4. When will I receive my order ?
Delivery & Processing :
The VIP Ascot Pair is Made to Order, meaning it is crafted only after your purchase to ensure exclusivity and impeccable quality.
Preparation requires 2–3 business days.
Delivery then takes an estimated 2–6 weeks, depending on demand and production scheduling.
Your tracking link is sent automatically as soon as your order ships, usually within few days after purchase.
Each piece is crafted individually and handled with luxury-grade finishing.
This timeframe reflects the craftsmanship, quality checks, and international logistics required for exclusive Made-to-Order items.
You can absolutely contact support during the wait – VIP customers receive priority support at every step.
5. Is the gift box included ?
Yes. Every ascot set comes in our signature luxury gift box—ready to impress from the moment it’s unwrapped.
6. Can I add a personalized message ?
Yes. Each set comes with a Gentleman's Blank Note Card, so you can add your own personnal message.
7. What’s the difference between the two ascots ?
Our Genuine Silk Ascot offers unmatched softness and rich color depth. The Premium Polyester Ascot delivers an elegant look at a more accessible price.
8. Can I send it abroad ?
We currently ship to the UK, US, Italy, Canada & Australia. Want to surprise someone special there? Choose your shipping option at checkout.